Charlotte’s Web CBD: Our Hands-On Reviews [With Promo Code]

If you have read much about CBD, you’ve likely come across one of the most widely used hemp extracts on the market today: Charlotte’s Web (a.k.a. CW Hemp).

Charlotte’s Web is dedicated to product quality and consistency, with the mission “to better the planet and the people living upon it.” Thanks to their dedication to quality, thousands of people around the country turn to them for a trusted source of cannabidiol, or CBD.

Are you thinking about trying Charlotte’s Web? Read on to get all the info you need to make an informed decision.

Charlotte’s Web CBD Products

About Charlotte’s Web CBD

In 2012, the seven Stanley Brothers formed Charlotte’s Web as a family company by the seven Stanley Brothers. In their early days, they functioned more as a mission rather than a company, with a desire to share their products with others.

This mission led to them giving their whole plant industrial hemp products away for free to those who would benefit from them. Over the years the company has grown, allowing them to reach many thousands of people — and their pets — throughout the United States.

Fast forward several years: Charlotte’s Web is now one of the largest and most trusted CBD brands around. Much of their reputation is thanks to their commitment to quality products and transparency. They offer only the products most commonly used for the purpose of enhancing health and wellbeing, including oils, capsules, topicals, and pet products.

In 2019, Charlotte’s Web was certified by the U.S. Hemp Authority as a high-quality hemp producer.

Charlotte’s Web CBD Facts
Hemp Source: Colorado, Kentucky, and Oregon

CBD Types: Full spectrum or isolate

Transparency: Lab results for products are available by batch or upon request. You must have a batch number to look up the lab results on the website.

Product Categories:

  • Full Spectrum and Isolate CBD Oils
  • CBD Capsules
  • CBD Topicals
  • Pet CBD products
  • CBD Gummies

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Why Choose Charlotte’s Web CBD Oil?

Charlotte’s Web is one of the best known CBD brands on the market today. But do their products live up to the hype? Or are they just coasting on their reputation?

Charlotte’s Web stands behind their products with a 30-day satisfaction guarantee. This allows users to try out their products with very little financial risk.

The proof of their quality is in our blind testing results. Charlotte’s Web CBD frequently makes it into our product rankings, from our first-ever CBD oil ranking to our recent list of the best CBD creams, balms, and lotions.

They use only domestic hemp grown in family farms in the US for their products. Charlotte’s Web hemp is also grown using organic practices — although they do not have USDA organic certification at the time of this writing — ensuring that their CBD hemp oil is free of pesticides and harmful chemicals.

Most of their products use full-spectrum hemp extract, which includes the phytocannabinoids, terpenes, and flavonoids found in the whole plant. But if you want products that contain CBD only, they also offer a CBD isolate tincture that can be used on its own, or added to a full spectrum regimen for a high CBD boost.

Charlotte’s Web stands behind their products with a 30-day satisfaction guarantee. This allows users to try out their products with very little financial risk.

Recommended Products

Charlotte’s Web is one of the most well-established and widely respected brands in the biz, and you can’t go wrong with their products. That said, we’ve conducted hands-on testing of several of their products, and these are a few of our team’s favorites.

Extra Strength CBD Oil

Photo of a bottle of Charlotte's Web CBD oil

Potency: 17 mg cannabinoids per mL

Price: $0.15 per mg of cannabinoids

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Charlotte’s Web CBD tinctures have successfully defended their position our ranking of the best CBD oils, earning a spot in both 2018 and 2019.

We love the fact that their seed-to-sale control over the product means that they offer consistent quality that consumers can trust. And their full-spectrum tincture offers the benefits of the hemp plant in a variety of tasty flavors: mint chocolate, lemon twist, orange blossom, and olive oil.

And if you’re avoiding THC, Charlotte’s Web recently introduced a CBD isolate-based tincture.

Extra Strength Hemp Extract Capsules

Charlottes Web Hemp Extract Capsules — Best CBD Capsules and Softgels 2019

Potency: 25 mg per piece

Price: $0.11 per mg of CBD

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Charlotte’s Web’s full spectrum hemp extract capsules come in two potency options. That’s a refreshing change from most brands, which only have capsules in one potency. And these capsules are made without gelatin, so they’re appropriate for vegetarians.

As for potency, our lab test actually showed a bit more CBD than labeled, so you can rest assured that you’re getting what you paid for.

Hemp Infused Balm

Potency: 450 mg hemp extract

Price: $0.09 per mg of CBD

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This lemon-yellow balm has an uplifting, soothing scent with a hint of mint. With its soft, pliable texture, this balm both feels and smells wonderful.

The CBD potency is solid, and this balm offers a great value for a product of this quality.

It could be a great choice for massaging a sore muscle; protecting dry, irritated skin; or applying an area that you plan to wrap.

Who Should Choose Charlotte’s Web CBD?

As an established, trusted brand that offers a great user experience, Charlotte’s Web is a great choice for anyone — but they’re an especially great choice for those who are new to CBD.

That’s because they’ve streamlined their user experience to make the shopping experience seamless. Their website is extremely consumer-friendly, and their fast customer service can answer any questions right away.

With a broad selection of products — and new options regularly added to their lineup — you’re sure to find something that works for you. Whether you’re looking for tinctures or pet products, Charlotte’s Web has you covered.

They also have a reward program for repeat shoppers, and offer an assistance program to help make their products more affordable for veterans.

User Experience

Charlotte’s Web has one of the most attractive and easy-to-use websites that we have come across.

With abundant product information and simple navigation, Charlotte’s Web provides customers with most everything that they would want to know without having to dig to find it.

Customer Service

Charlotte’s Web customer service associates were helpful, knowledgeable, friendly, and overall quick to respond. We received the speediest responses through phone and online chat, with a slower response via email.

With on-site chat, phone, email, Facebook messenger, and social media, there are no shortage of ways to get ahold of them.


Purchasing products through Charlotte’s Web is simple and straightforward. Their shipping is a bit pricey at $8.99 and up, unless you spend over $74.99, and then shipping is free. We received products that were well-packaged and individually wrapped.

They offer a 30-day satisfaction guarantee. All you need to do is mail back the product if you aren’t satisfied within 30 days of purchase.


We give Charlotte’s Web kudos for their transparency. Their owners are some of the most front-and-center when it comes to CBD companies, with the Stanley Brothers proudly standing behind their company and mission.

Additionally, they provide lab results by batch number on their website, or when requested. They are also forthcoming with their ingredients, how they extract their CBD, and where they source their hemp from. [/tab][/tabs]

Our Verdict

Charlotte’s Web has earned their place at the top of the CBD product market thanks to their commitment to quality products and transparency. With a 30-day satisfaction guarantee, we happily recommend Charlotte’s Web CBD products.

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